Terms of Service

Last Updated: May 2026

Welcome to Nada Sawaya. By accessing or using nadasawaya.com, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

General

This website is operated by NADA SAWAYA. Throughout the site, the terms "we," "us," and "our" refer to NADA SAWAYA.

We reserve the right to update, modify, or replace these Terms of Service at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

Products & Availability

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

Because many of our products are produced in limited quantities or are sourced from international designers, availability cannot be guaranteed until your order has been accepted and processed.

We reserve the right to discontinue products or limit quantities at any time without notice.

Pricing

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise indicated.

Prices are subject to change without notice.

While we strive for accuracy, we reserve the right to correct pricing errors, product information errors, or technical inaccuracies at any time, including after an order has been placed.

Orders

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse, limit, or cancel any order for any reason, including but not limited to:

• Suspected fraud

• Pricing errors

• Product unavailability

• Payment authorization issues

• Violation of these Terms

If an order is cancelled after payment has been received, a full refund will be issued.

Shipping

All orders are shipped from Beirut, Lebanon.

Delivery times are estimates only and are not guaranteed.

Customers are responsible for providing accurate shipping information. We are not responsible for delays, losses, or additional charges resulting from incorrect addresses provided by the customer.

Please refer to our Shipping Policy for additional information.

Duties, Taxes & Customs Fees

International orders may be subject to import duties, taxes, customs fees, brokerage fees, tariffs, VAT, GST, or other charges imposed by the destination country.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Refusal to pay applicable import charges may result in additional fees, return shipping costs, or loss of eligibility for a refund.

Please refer to our Shipping Policy and Return & Refund Policy for complete details.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.

Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of NADA SAWAYA or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.

Accessing third-party websites is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, NADA SAWAYA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of products through this website.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

Disclaimer

All products and services are provided on an "as available" basis without warranties of any kind, either express or implied, except as required by applicable law.

We do not guarantee that the website will operate uninterrupted, secure, or error-free.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable in Lebanon, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

NADA SAWAYA
56 Gerios Tueni Street
Achrafieh, Beirut, Lebanon

Email: wecare@nadasawaya.com
WhatsApp: +961 3 713 813