Privacy Policy

Last Updated: May 2026

At Nada Sawaya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit nadasawaya.com, make a purchase, contact us, or otherwise interact with our website.

Information We Collect

Information You Provide

When you place an order, create an account, subscribe to our newsletter, contact us, or submit information through our website, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history
Any information you voluntarily provide to us

Information Collected Automatically

When you browse our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Time zone
Pages visited
Products viewed
Referring websites
Website activity and interactions

This information may be collected through cookies, pixels, and similar technologies.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer service
Communicate with you regarding your orders
Process payments
Arrange shipping and delivery
Improve our website and customer experience
Detect and prevent fraud
Comply with legal obligations
Send marketing communications when you have chosen to receive them

Marketing & Advertising

We may use Meta technologies, including the Meta Pixel, to measure advertising performance and show relevant advertisements on Facebook and Instagram.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications.

Cookies

We use cookies and similar technologies to:

Remember your preferences
Improve website performance
Measure advertising effectiveness
Provide a better shopping experience

You can manage cookies through your browser settings.

Sharing Information

We may share your information with trusted service providers who help us operate our business, including:

Shopify
Payment processors
Shipping carriers
Meta (Facebook and Instagram)

We may also disclose information when required by law or when necessary to protect our rights, customers, or business interests.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including countries where our service providers operate.

By using our website, you acknowledge that your information may be transferred internationally.

Data Retention

We retain your information for as long as necessary to:

Fulfill orders
Provide customer service
Comply with legal obligations
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your information
Correct inaccurate information
Request deletion of your information
Withdraw consent to marketing communications
Object to certain processing activities

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

NADA SAWAYA
56 Gerios Tueni Street
Achrafieh, Beirut, Lebanon

Email: wecare@nadasawaya.com
WhatsApp: +961 3 713 813